Meet Our Leadership Team


Mike Walrod
Chief Executive Officer

Mike is a strategic leader with over 25 years of experience as an entrepreneur, business owner, and corporate executive. He possesses an extensive track record of increasing market share, dramatically accelerating profitability, and improving operational effectiveness.

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Mike founded a company that focused on assisting clients to create and execute unique growth strategies to achieve their objectives. By executing in-depth analyses of the organization, competitive market, and evolving industry data; he was able to develop comprehensive plans to execute simple to complex initiatives. In his 23-year tenure, Mike was active in creating and executing a wide variety of critical growth strategies, which included mergers and acquisitions, product development, and organizational efficiencies.

Mike has personally acquired three businesses ranging from an educational services business focusing on assisting young adults prepare to further their careers to legal services business that provide critical support to law firms and government agencies across the nation.

Mike resides in Overland Park, Kansas with his wife and three young children. He enjoys spending time with his family and is a frequent runner. He also enjoys traveling and is an avid fan of the Kansas Jayhawks.

Curtis Hays
Chief Strategy Officer

A graduate of the University of Kansas, Curtis is a vital part of the MemberInsure team. Prior to his time at MemberInsure, Curtis worked in public relations for a private hospital in Colorado Springs where he developed an in-house physician referral program in order to bring more patients to the hospital.

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From there, he began working at Western Auto in KC during which he was part of the internal marketing team that managed the company’s transition into the retail space. Within 18 months, that brand returned to profitability. Curtis then worked as the marketing manager at CommunityAmerica Credit Union and fell in love with the CU philosophy, which is what eventually led him to want to work at a CUSO. With 19 years of experience working with credit unions, Curtis brings a strategic mindset to implement growth solutions for the CUSO.

When he’s not working, Curtis enjoys spending time with his family and cheering on KU basketball.

Caroline Engle
VP Client Partnerships

Passionate about creating ongoing relationships, creating solutions to deepen member engagement, and delighting clients, Caroline Engle has over 19 years’ experience in sales and marketing, and 4 years’ experience working exclusively with credit unions.

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Caroline has worked with national brands such as Coca-Cola, General Mills, Starbucks, and Pantene before moving to the credit union space. Caroline is licensed to sell personal lines insurance.

When she’s not in the office, Caroline is known to enjoy a reality TV show or two, loves her KC Royals and Chiefs, and spending time with her family.

Jason Bottorf
Market Leader

Jason has more than 14 years of personal insurance lines experience. He previously managed approximately $20 million in annual premium for a small commercial and personal lines division as Unit Leader.

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Jason started his insurance career at a local independent agency before moving onto a large, international brokerage firm in their affinity division. Today Jason focuses on leading a solid client advisor team, strong year-over-year retention, and organic growth.

Jason majored in Business Administration at the University of Missouri-Columbia. He holds the NcAM (NetVu Certified Account Manager) and RWCS (Registered Workers’ Compensation Specialist) Designations.

When not in the office, he enjoys spending time outside with his family, traveling and on the golf course; as well as being active in the Kansas City community via charity work with Operation Breakthrough and Habitat for Humanity.

Justin Miller
Insurance Advisor

Justin has over 12 years of commercial insurance experience, servicing and analyzing business insurance programs.

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He aims to enhance protection and risk management for business owners, as well as to provide a comprehensive and competitive program for successful individuals and families. He has served in leadership and management roles for agencies to build successful teams to increase account retention and high marks for customer service ratings.

Outside of work, Justin enjoys spending time with wife and his 2 adorable girls. He roots for the Royals -even if they aren’t winning, loves to play golf and travel.

Interested in Learning More?